What Is ChatGPT? And Why Founders Are Moving Toward Agentic AI

An essential guide to understanding ChatGPT, its business impact, and what smarter, autonomous AI tools are now making possible.

July 2 2025

In 2025, a soft-spoken product manager in Pune named Rohit used ChatGPT to craft a confident yet humble promotion request after years of silence.

He told reporters, "How do I talk about my contributions without sounding full of myself?" and ChatGPT helped him frame the pitch — ultimately earning him the promotion.

Since its 2022 debut, ChatGPT—powered by models such as GPT‑3.5, GPT‑4, and GPT‑4o—has become a business staple, boasting over 800 million weekly users and adoption in 92% of Fortune 100 companies. It generates emails, code snippets, social copy, and even images and voice dialogues — making it a Swiss Army knife for knowledge-based work.

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ChatGPT — What It Is, What It Does

At its core, ChatGPT is a conversational AI tool from OpenAI. You type a prompt, and it responds in fluid, natural language. Over time, it has evolved dramatically. With GPT‑4o released in 2024, ChatGPT can now engage in real-time voice conversations and understand images. In early 2025, OpenAI’s GPT Image 1 module generated over 700 million images in just one week.

Businesses use ChatGPT to draft content, write or review code, generate presentations, summarize documents, and even come up with brand names. At Radfield Home Care, a U.K.-based franchise, co-founder Alex Green used ChatGPT’s API to streamline internal comms, create training scripts, and even help staff navigate internal documents. According to Green, they developed a full AI tool in just three days—saving thousands in dev costs.

Read full article on thetimes.com

Where ChatGPT Shines — and Where It Doesn’t

Rohit’s promotion story illustrates how AI can support confidence and communication. But it also points to the reactive nature of ChatGPT. The tool needs to be told what to do — every single time. It doesn’t remember past conversations, and it can’t carry knowledge from one workflow to another.

This limitation is echoed in other business stories. Phoebe Gates, daughter of Bill Gates, and co-founder Sophia Kianni used ChatGPT to analyze viral video content for their fashion-tech startup, Phia. The AI helped reverse-engineer the anatomy of TikTok success, giving them a framework for future campaigns. But they still had to direct every step. The AI didn’t schedule posts or A/B test variants—it needed human orchestration

ASI: One and the Rise of Agentic AI

That’s where agentic AI comes in. Inside Crespo AI, we use a different model — ASI:One. Developed by Fetch.ai and the ASI Alliance, ASI:One is designed not just to respond to prompts but to plan, adapt, and act on its own.

It powers the Ask AI feature in the Crespo AI dashboard and handles tasks from end to end. Unlike ChatGPT, ASI:One uses knowledge graphs to maintain context, interfaces with tools via API and makes independent decisions when needed.

A standout example: Freight Technologies. In July 2025, they deployed ASI:One-powered voice agents to manage logistics coordination. The bots achieved a 69% task match rate with strong conversational fluency — handling assignments with the nuance of human dispatchers.

“It felt like hiring a chief of staff,” one user noted. “It didn’t just answer — it got things done.”

Your Next Move With AI

ChatGPT has become the world’s most popular entry point into artificial intelligence. For good reason. It’s fast, intuitive, and surprisingly powerful. But once you know what’s possible, the next question is: what else can AI do for me?

At AI Marketing University (AIMU), we offer a free Masterclass on ChatGPT. It’s designed for entrepreneurs, marketers, and operators who want to master prompt-based tools — and then upgrade to smarter systems like Ask AI, powered by ASI:One.

AI isn’t a gimmick. With the right model, it becomes your second-in-command.



About Crespo Partners

Crespo Partners helps small businesses grow through intuitive, AI-driven tools. Their platform, Crespo AI, makes automation simple—no tech skills required.

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